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External Examiners Mark HMRC’s Performance As ‘Poor’

Report sheds light on challenges facing HMRC and the impact on taxpayers. The latest annual report from the Charter Stakeholder Group remains highly critical of HMRC’s service performance, with scores either stagnant or deteriorating across most standards. Alongside poor scores for responsiveness and ease of use, the report highlights overwhelmingly negative feedback on Making Tax […]

Read more August 24th, 2026

Pressure Selling Tactics Ruled To Be Illegal

Emma Sleep taken to court for failing to address the Competition and Markets Authority’s (CMA) concerns. A High Court order has confirmed that Emma Sleep, a mattress seller, behaved illegally and broke consumer law by using misleading countdown timers, false ‘high demand’ messages and ‘discount claims’. Concerns were raised about Emma Sleep in 2022 over […]

Read more August 20th, 2026

Mandatory Payrolling For Benefits In Kind

Mandatory payrolling for Benefits In Kind was originally expected to start in April 2027, but following industry pressure, it will now be introduced in two phases. Many benefits will not be mandated until April 2028. Phase 1 will continue to be rolled out from 6 April 2027, with Phase 2 starting a year later on […]

Read more August 18th, 2026

Why Every Business Needs A Business Plan

You have the idea, the energy, and maybe even your first customers. So why slow down to write a business plan? It can seem like something banks ask for, but not something that really helps you run your business. However, for small and growing businesses, a well-crafted plan is not red tape. It is one […]

Read more August 12th, 2026